"Judge others by their questions rather than by their answers." - Voltaire
I found an interesting resource online relating to Relationship Management in an unexpected place, LinkedIn: Answers. Although there are many topics to choose but for now go to Sales and then search for Customer Relationship Management. Once there you will see lots of interesting questions and some great answers.
To get the maximum benefit I suggest you subscribe to the RSS for this category. Once you get a bit of confidence you might want to add your own 2-cents!
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